About the Role
Synopsys is looking for a motivated and detail-oriented Technical Support Engineer to join its Ansys Customer Excellence team.
This position offers an exciting opportunity to work on real-world enterprise software challenges, support global clients, and contribute to innovative technology solutions.
Company : Synopsys
Role : Technical Support Engineer
Qualification : BE/BTech
Location : Pune
Key Responsibilities
- Work with senior engineers to develop, implement, and maintain software solutions that meet customer needs.
- Test, document, and review new software modules and ensure they meet business requirements.
- Identify and report system or infrastructure issues, ensuring timely resolution through proper coordination.
- Support the integration of secure and compliant systems by collaborating with cybersecurity teams.
- Manage technical defect tickets and monitor progress until closure.
- Stay updated with new technologies and best practices to continuously improve technical expertise.
- Assist with strategic initiatives and process enhancements that improve overall team efficiency.
Desired Skills and Qualifications
- Bachelor’s degree in Engineering, Computer Science, or related fields (Master’s preferred).
- Solid understanding of front-end web technologies such as HTML5, CSS3, JavaScript, and jQuery.
- Basic knowledge of PHP frameworks (Laravel, Symfony) and JavaScript frameworks (React, Angular, or Vue.js).
- Familiarity with version control tools like Git and debugging utilities such as Chrome Inspector.
- Working knowledge of SQL, data management, and RESTful APIs (JSON/XML).
- Exposure to Linux environments, AWS cloud, Docker containers, and WordPress development.
Personal Attributes
- Strong analytical thinking and problem-solving skills.
- Excellent written and verbal communication abilities.
- Highly organized, proactive, and able to multitask in a dynamic setting.
- Collaborative team player with a passion for continuous learning and professional growth.
Why Join Synopsys?
This role offers the chance to grow within a supportive environment that values innovation, integrity, and diversity. As part of the Ansys Customer Excellence team, you’ll contribute directly to customer satisfaction, stability, and scalability of enterprise software platforms.
Benefits
Synopsys offers a comprehensive benefits package including health coverage, financial support programs, and flexible wellness initiatives.
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