Summary
As an IT Support Engineer, you will be the first point of contact for technical assistance within the organization. You will help troubleshoot and resolve basic hardware, software, and network-related issues, assist with system setups, and guide users in following IT best practices.
Company : AM Infoweb
Role : It support engineer
Experience : freshers can apply
Qualification : graduate
Opening : 11
Location : pune
Key Responsibilities
- Diagnose and resolve issues
- Assist in system configuration, software installation, and printer setup.
- Support network connectivity for Wi-Fi, LAN, and VPN access.
- Provide users with basic IT guidance and security awareness tips.
- Keep accurate documentation of IT support activities and resolutions.
Desired Skills & Knowledge
- Basic understanding of Windows OS and/or macOS.
- Familiarity with the Microsoft Office Suite.
- Knowledge of computer hardware components.
- Basic networking concepts such as LAN, Wi-Fi, VPN, and IP addressing.
- Strong communication skills with a customer-focused approach.
- Problem-solving attitude with a willingness to learn.
key skills
- Linux
- Active Directory
Other key skills
- Windows OS
- Windows Operating System
- Network Troubleshooting
- Hardware Troubleshooting
