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Summary
Accenture hiring Application Tech Support Practitioner for freshers and experienced candidates.
Company : Accenture
Position : Application Tech Support Practitioner
Experience : freshers
Qualification : Graduate
Location : pune
Responsibilities
- Expected to build knowledge
- Support the team
- Participate with team for problem solving discussion
- Assist in troubleshooting
- Resolving client issues
- Resolutions to enhance team knowledge
- Collaborate with team members
- Improve service delivery
- client satisfaction
Must have key skills
- client relationship management
- service desk
- service desk management
- incident management
- voice support
Other key skills
- International bpo
- customer service
- customer support
- technical support
- voice process
- service delivery
- troubleshooting
- International call center